Holiday Inn Express San Juan Condado, an IHG Hotel
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What Guests Say
The room was clean and comfortable, everything worked as it should; the TV, wifi, fridge and microwave. The location was excellent and we were able to get uber to the various locations we wanted to visit. The front desk staff were bilingual, friendly and helpful. The breakfast had a good variety and was fresh and on time every day. I will recommend for short stays in the San Juan area.
Alonzo
June 2025
Hello! The value and staff were excellent. The Breakfast was well managed as the aim is to avoid spoilage or abuse by the guests, however, expected more of a self serve approach and more variety. Overall it was good, but I am certain you can do it better. There was handicapped facilities for my father who has limited mobility. Although we were not going to the beach, it was in a great location in Condado. Great overall!
Ruben
August 2024
The hotel is very nice. Great location but very busy. The bathroom was decent. A fair size. The bed was very comfortable. Breakfast was simple but good. A standard holiday inn breakfast with eggs, bacon, potatoes and asorted pastries.
Jesse
May 2025
The room was clean and I had a view of the ocean. Being on the top floor was a very nice surprise. The bathroom was stocked with a sufficient amount of towels and everything else you would come to expect. The TV was the latest Smart TV and greeted me every time I turned it on. Breakfast was standard but very good and the best selection I have had in awhile at a Holiday Inn Express. I appreciated having someone to serve the hot food and I especially liked having a daily special. All of the staff were friendly and welcoming and we never once encountered a scowling face; all smiles.
Divine
September 2024
We liked the amount of light in the room. Comfortable king-size bed and still some space left for a sofa and a desk. We liked mirrors creating more space in the room. The breakfast was great and hotel staff friendly and helpful!
Yuliia
September 2024
BREAKFAST WAS GREAT AN VARIABLE. ENJOY EVERYTHING ABOUT IT AN PLENTY OF FOOD WE BOTH ENJOY IT.
Molina
July 2025
The front desk staff was exceptional. Christian especially but also another woman (I cannot remember her name, shoulder-length curly hair, glasses, excellent English) were both amazing. You couldn't ask for better representation than these two. They deserve some comp time or a raise or something. We came with an athletic team and our teammates were staying at several different hotels in the area. Ours was by far the most attentive and personable. Will stay here again!
Andrea
February 2024
Hotel is well located, 7-8 minutes away (driving) from old city, around good restaurants in the Main Street (my favorite was Red Mango), hotel room was cleaned everyday and all the supplies replaced. Employees super friendly and do everything to help. also the offer beach-chair, umbrella and towels if you are going to the beach.
Palloma
June 2023
The room and amenities were amazing and the staff was exceptional, especially Julia and Josue. We got a high floor and the bed was comfortable, the dove products were A+. The breakfast was okay.
Tony
July 2024
The staff were so helpful and nice to us. I even was given barber shop recommendations for my teen son. Breakfast was excellent every morning and the guy serving the food was always extra nice to us. The beds were extremely comfortable. The housekeepers did a great job and always gave us extra trash bags because we tended to accumulate alot each day. Id say Holiday Express San Juan Condado was the best hotel experience. Im definitely a fan of Holiday Inn now and will think twice about paying for over priced 5star hotels in the future. Im so glad we picked this hotel. My family agreed. Also price was very affordable for these type of accommodations.
Anita
August 2023
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