Holiday Inn Express San Juan Condado, an IHG Hotel
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Hello! The value and staff were excellent. The Breakfast was well managed as the aim is to avoid spoilage or abuse by the guests, however, expected more of a self serve approach and more variety. Overall it was good, but I am certain you can do it better. There was handicapped facilities for my father who has limited mobility. Although we were not going to the beach, it was in a great location in Condado. Great overall!
Ruben
Αύγουστος 2024
The room was clean and I had a view of the ocean. Being on the top floor was a very nice surprise. The bathroom was stocked with a sufficient amount of towels and everything else you would come to expect. The TV was the latest Smart TV and greeted me every time I turned it on. Breakfast was standard but very good and the best selection I have had in awhile at a Holiday Inn Express. I appreciated having someone to serve the hot food and I especially liked having a daily special. All of the staff were friendly and welcoming and we never once encountered a scowling face; all smiles.
Divine
Σεπτέμβριος 2024
We liked the amount of light in the room. Comfortable king-size bed and still some space left for a sofa and a desk. We liked mirrors creating more space in the room. The breakfast was great and hotel staff friendly and helpful!
Yuliia
Σεπτέμβριος 2024
The front desk staff was exceptional. Christian especially but also another woman (I cannot remember her name, shoulder-length curly hair, glasses, excellent English) were both amazing. You couldn't ask for better representation than these two. They deserve some comp time or a raise or something. We came with an athletic team and our teammates were staying at several different hotels in the area. Ours was by far the most attentive and personable. Will stay here again!
Andrea
Φεβρουάριος 2024
Hotel is well located, 7-8 minutes away (driving) from old city, around good restaurants in the Main Street (my favorite was Red Mango), hotel room was cleaned everyday and all the supplies replaced. Employees super friendly and do everything to help. also the offer beach-chair, umbrella and towels if you are going to the beach.
Palloma
Ιούνιος 2023
The staff were so helpful and nice to us. I even was given barber shop recommendations for my teen son. Breakfast was excellent every morning and the guy serving the food was always extra nice to us. The beds were extremely comfortable. The housekeepers did a great job and always gave us extra trash bags because we tended to accumulate alot each day. Id say Holiday Express San Juan Condado was the best hotel experience. Im definitely a fan of Holiday Inn now and will think twice about paying for over priced 5star hotels in the future. Im so glad we picked this hotel. My family agreed. Also price was very affordable for these type of accommodations.
Anita
Αύγουστος 2023
The room and amenities were amazing and the staff was exceptional, especially Julia and Josue. We got a high floor and the bed was comfortable, the dove products were A+. The breakfast was okay.
Tony
Ιούλιος 2024
the property had an amazing staff! everyone was so kind and helpful. the property was clean, affordable and such a convenient place to stay for our first time in PR. would highly recommend! you can also get the room decorated for special occasions at a reasonable price!
Nikki
Οκτώβριος 2024
Perfect location in Condado. Cartier on the corner, easy walking to restaurants. Easy to get an Uber to OSJ. We had a view of the inlet from our 6th floor room. Fruit water available all day. Quiet hotel, room and bed was perfect. Breakfast was typical holiday inn breakfast. We enjoyed our stay and would recommend to anyone visiting or going on a cruise (with the one negative of a high credit card hold that equals the cost of the entire stay).
Linda
Ιούνιος 2023
The location was good! The staff were always helpful and willing to help! The bed was really comfy!!
Kai-lon
Οκτώβριος 2024
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